Gaining influence and persuasion over all internal and external stakeholders, including vendors, outsourcing providers, customers, and colleagues, is crucial for effective continuous improvement management. Securing the support and cooperation of individuals even without direct authority is key to driving operational excellence.

This one-day course offers valuable tools and techniques to assist you in achieving optimal outcomes while building and managing strong business relationships.

The course is conducted in small classroom-based workshops, providing an interactive learning environment. Additionally, there is an option for personalized 1-2-1 tuition available at our training center in Central London.