In the Business Management and Change Management QLS Level 3 course, you will have the opportunity to explore the characteristics that differentiate average managers from great managers, delve into the stages of team development, and much more. All course materials will be conveniently delivered to you either by post or via email. Our experienced and approachable tutors will provide guidance through email, assisting you at every step. You can progress through the course at your own pace. Once completed, you can submit your coursework easily by post or via email.
What’s next? After successfully completing this course, you will be equipped to apply your newfound knowledge in practical situations and advance your career in the field of business. If you wish to further enhance your business acumen, we offer a range of other business courses. Potential future career titles include:
- Business manager
- Administrative manager
- Operations manager
This course has received endorsement from the Quality License Scheme, recognizing its high quality. It is important to note that this course is not regulated by Ofqual and does not confer an accredited qualification. However, we can provide guidance on further recognition, such as potential pathways to higher education. For more information, please refer to the Learner FAQs on the Quality License Scheme website.
Course Content: Business Management QLS Level 3
Unit 1: You as a Manager
- Examining managers as individuals
- Feedback techniques
- Delegation strategies
- Comparing average managers to great managers
- Effective listening skills
- Developing your staff
- Coaching approaches
Unit 2: Strategy, Structure, and Systems
- Managing within a specific context
- Understanding strategy
- Organizational structure considerations
- Systems within a business
- Financial systems overview
- Performance and development review processes
Unit 3: Managing Teams
- Conducting productive meetings
- Enhancing transactional skills
- Identifying and addressing ineffective transactions
- Exploring the stages of team development
- Achieving high-performance team dynamics
Unit 4: Managing Performance
- Establishing clear expectations
- Performance measurement methods
- Outcomes evaluation
- Maintaining performance records
Unit 5: Setting Goals
- Creating SMART goals
- Balancing goals for optimal results
- Motivation factors
- Considerations for effective goal setting
- Learning from past experiences
Unit 6: Leadership and Politics
- Differentiating between leadership and management
- Exploring four leadership styles
- Understanding leadership and its relation to politics
- Resolving conflicts effectively
- Promoting successful collaboration
- Examining the impact of leadership on management
Change Management QLS Level 3
Unit 1: Change in Today’s Organizations
- Adapting to external changes
- Introduction to the 75 model
- Planning organizational change
- Overview of three change management models
Unit 2: Change and Transitions
- Understanding the dynamics of change and transition
- Exploring the transition curve
- Real-life change experiences
Unit 3: Personality and Change
- Personality profiling in relation to change
- People and their responses to change
- Support strategies during change
- Examining the four stages of change
Unit 4: Leading Through Change
- Characters, personality, and change
- Organizational politics during change processes
- Core values and their role in leading change
Unit 5: Managing a Change Project
- Planning for change implementation
- Establishing objectives and strategies
- Overview of the five-stage change process
- Implementation, monitoring, reporting, and evaluation of change
Unit 6: The Role of Training and Development in Successful Change Management
- Understanding the importance of training and development
- Implementing development programs
- Conducting gap analysis
- Introduction to the MUSIC model
- Utilizing the learning diamond